Privacy Policy
Background
Sanzaa (“we”, “our”, “us”) is committed to protecting and respecting your privacy. We understand that you care about how your personal data is used and shared online, and we take that responsibility seriously.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sanzaa.co.uk, purchase our products, or interact with us online or offline.
By using our site, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.
Information About Us
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Company Name: Modest Warehouse Ltd
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Registered Office: 1200 leeds road, bradford, west yorkshire, BD3 8LJ
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Website: https://www.sanzaa.co.uk
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Email: info@sanzaa.co.uk
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Phone: 07562718243
Scope – What Does This Policy Cover?
This policy applies only to your use of our site. It does not extend to any third-party websites that may be linked from our site. We advise you to review the privacy policies of those websites separately.
What Data Do We Collect?
We may collect and process the following types of data:
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Name
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Date of birth (if provided)
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Email address and phone number
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Billing and shipping address
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Purchase history and transaction data
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IP address and browser information
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Device and operating system information
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Website usage data (pages viewed, time spent, navigation paths)
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Preferences, feedback, and survey responses
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Any other information you voluntarily provide
We may also collect non-personally identifiable information using cookies and similar tracking technologies (see Cookies section below).
How Do We Use Your Data?
We use your personal data for the following purposes:
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To process and fulfil your orders
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To manage your customer account
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To communicate with you about your order or our services
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To provide customer support
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To send you marketing emails (if you opt-in)
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To analyse usage of our website for improvements
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To comply with legal obligations
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To personalise your shopping experience
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To prevent fraud or misuse of our services
We only process your data where we have a lawful basis to do so under GDPR, such as your consent, contract necessity, legal obligation, or our legitimate interest.
Where and How Is Your Data Stored?
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Your data is stored securely within the UK or EEA (European Economic Area).
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If data is transferred outside the EEA, we ensure appropriate safeguards are in place.
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We retain your data only as long as necessary for the purposes stated.
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We implement technical and organisational measures to protect your data.
Do We Share Your Data?
We do not sell your personal data.
However, we may share it with trusted third-party service providers, including:
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Payment processors (e.g., Shopify Payments, PayPal)
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Delivery and logistics providers
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Email marketing platforms (e.g., Klaviyo, Mailchimp)
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Advertising and analytics tools (e.g., Google, Meta)
These third parties only access your data as needed and are required to handle it securely in accordance with data protection laws.
We may also disclose your data if required by law or to protect our rights.
Your Rights Under GDPR
As a data subject, you have the right to:
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Access the personal data we hold about you
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Correct any inaccurate or incomplete data
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Request deletion of your data (“right to be forgotten”)
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Object to or restrict our data processing
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Withdraw consent at any time
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Request data portability
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Complain to the ICO (Information Commissioner’s Office) if you're not satisfied with how we handle your data
To exercise these rights, contact us at info@sanzaa.co.uk
Your Choices and Opt-Outs
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You can unsubscribe from marketing emails using the link in our emails.
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You can manage cookie settings in your browser.
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You may refuse to provide personal data, but some services (e.g., placing an order) may not be available without it.
Cookies
We use cookies and similar technologies to improve your browsing experience, personalise content, analyse site traffic, and serve targeted ads.
By using our site, you agree to our use of cookies in accordance with this policy. You can control cookie settings in your browser.
Data Security
We use industry-standard security measures to protect your data. This includes encrypted connections (HTTPS), secure servers, and access controls.
Please note, however, that no transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal data online.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. If the changes are significant, we may notify you by email.
Contacting Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Sanzaa Ltd
1200 Leeds Road, Bradford West Yorkshire, BD3 8LJ
📧 Email: info@sanzaa.co.uk
📞 Phone: 07562718243